Xe66 Privacy Policy — Your data is safe with us

Xe66 (https://xe-66.vip) is a trusted online gaming platform that places the highest priority on user privacy. This Privacy Policy ("Policy") explains what information we collect when you use the xe66 website, mobile app, or any related services — why we collect it, and how we use and protect it.

By creating an account or starting to use xe66's services, you agree to the terms of this Privacy Policy. We recommend reading it carefully, as it directly affects how your personal information is handled.

Our Privacy Policy aligns with international data protection regulations and the principles of the General Data Protection Regulation (GDPR). xe66 believes in full transparency — we want you to know exactly what is done with your information.

Under the xe66 Privacy Policy, we only collect the information needed to provide you with the best service and to keep the platform secure. The table below outlines what we collect:

We do not collect sensitive data such as religious identity, political opinions, or health information — unless required by legal obligation.

Xe66 collects information through several methods. We always do so transparently — never through hidden means.

• Information provided directly by you: Information you provide during registration, when completing KYC forms, or when contacting customer support.
• Automatically collected data: When you use our website or app, technical information is automatically recorded via cookies, log files, and tracking technologies.
• Payment Processors: When a transaction is completed via Mobile Banking, Nagad, or Rocket, the relevant payment details are shared with us.
• Third-Party Auditors: Information may be obtained from approved third-party KYC services for identity verification.
• Public Information: Public records from government or regulatory bodies may be referenced where legally required for compliance purposes.

Under the xe66 Privacy Policy, your information is used only for specific, legitimate purposes. We use your data to:

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: To ensure secure deposits and withdrawals and to prevent financial fraud.
• Legal Compliance: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Support: To resolve your complaints, questions, and issues promptly.
• Platform Improvement: To analyze usage patterns and improve the overall gaming experience.
• Security: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To monitor your gaming behaviour and provide support where needed.
• Promotional Communications: Used only with your explicit consent to send you offers and updates.

Xe66 takes great care when sharing your personal information with third parties. We only do so in the limited circumstances below and under strict data protection agreements:

• Payment Partners: Mobile Banking, Nagad, Rocket — only the data necessary to complete the transaction.
• KYC / Identity Verification Provider: Approved identity verification service provider.
• Legal Authorities: In response to a court order or a legally valid request from a regulatory authority.
• Technology Infrastructure: Server hosting and cybersecurity service providers, bound by strict confidentiality agreements.
• Auditors & Compliance Team: For regulatory audits required to maintain our license.

Outside the cases listed above, your information will not be shared with any third party without your written consent.

Xe66 protects your data using industry-leading security technology. Our security infrastructure operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• AES-256 Data Encryption: Sensitive data is stored in encrypted form.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Limited access policy: Only authorized personnel may access data on a need-to-know basis.

The xe66 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help personalize your experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings (such as language and theme).
• Analytics Cookies: Analyzes user behavior to improve the platform.
• Marketing Cookies: Used only with your consent to show you relevant promotions.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain platform functionality.

Under the xe66 Privacy Policy, you have a number of important rights regarding your personal information. We fully respect and uphold those rights:

Xe66 does not retain your information indefinitely. We only store data for as long as it is necessary or legally required:

• Account Information: For a minimum of 5 years during and after account closure (AML legal requirement).
• Transaction Records: 7 years — in accordance with financial regulatory requirements.
• Customer Support Communications: 3 years after the issue is resolved.
• Marketing Information: Until consent is withdrawn, or a maximum of 2 years.
• Technical Logs: Up to 12 months.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Age verification is mandatory during registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. Parents and guardians are encouraged to monitor their children's online activity.

Xe66 may update this Privacy Policy from time to time. Changes may occur due to regulatory updates, new services, or technical improvements.

• When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to any changes, please contact us before closing your account.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Response time: Usually within 72 hours
• Customer Support: Via 24/7 live chat

Rights-related requests — such as data deletion or obtaining a copy of your data — submitted by email will be responded to within the legally required timeframe.